Did Not Attend (DNA) Policy
The purpose of this document is to provide guidance regarding the management of patients who failed to attend their appointments. It is essential to make the best use of the GPs’ availability to ensure that all patients have access to appointments within an acceptable time frame.
This document sets out the procedures for monitoring and recording and the required actions to be taken to effectively manage missed appointments at Lonsdale Medical Centre. Within general practice, failure to attend appointments is commonplace. It is therefore essential that an efficient management system is in place.
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INDEX - Policies
- Chaperone Policy
- Complaints to the Practice
- Did Not Attend Policy
- GDPR Policy
- Data Protection Policy
- Data Security and Protection Toolkit Guidance
- Data Security Policy
- Net GP Earnings
- Zero Tolerance
- Mission Statement
- Statement of Purpose
- Privacy Statement
- Privacy Notice
- COVID-19 Privacy Notice
- Patient Charter
- Sharing Information
- Safety and Security
- Accessing Your Medical Records
- Communication
- Equality and Diversity
- Quality Assurance
- Out of Area Patients