Did Not Attend (DNA) Policy
The purpose of this document is to provide guidance regarding the management of patients who failed to attend their appointments. It is essential to make the best use of the GPs’ availability to ensure that all patients have access to appointments within an acceptable time frame.
This document sets out the procedures for monitoring and recording and the required actions to be taken to effectively manage missed appointments at Lonsdale Medical Centre. Within general practice, failure to attend appointments is commonplace. It is therefore essential that an efficient management system is in place.
Please see our Did Not Attend Policy
INDEX - Policies
- Accessing Your Medical Records
- Assistance Dogs Policy
- Chaperone Policy
- Communication
- Complaints to the Practice
- COVID-19 Privacy Notice
- Data Protection Policy
- Data Security and Protection Toolkit Guidance
- Data Security Policy
- Did Not Attend Policy
- Equality and Diversity
- GDPR Policy
- Mission Statement
- Net GP Earnings
- Out of Area Patients
- Patient Charter
- Prescribing Policy
- Privacy Notice
- Quality Assurance
- Safety and Security
- Sharing Information
- Statement of Purpose
- Zero Tolerance
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