Lonsdale Medical Centre
REPEAT MEDICATION REQUESTS - PLEASE USE THE CORRECT TAB ON THE HOME PAGE TO PREVENT ANY DELAY IN PROCESSING YOUR REQUEST. ALTERNATIVELY IF YOU WOULD LIKE TO ORDER VIA PRESCRIPTION ORDERING DIRECT (POD) GO TO THE 'NEWS' SECTION FOR MORE INFORMATION.

To request a prescription please send an email to   lonsdale.medical@nhs.net or, preferably, use the Patient Access portal below.


Using Patient Access is quicker as your prescriptions are listed and you tick what you require (you can also book and cancel appointments online). Reception will NOT take medication requests over the telephone.

In line with many other GP practices in the area, we are now asking patients to allow 3 working days when ordering prescriptions.

DUE TO INCREASED WORKLOADS ON MONDAYS AND AFTER BANK HOLIDAYS, PROCESSING OF MEDICATION REQUESTS CAN TAKE A LITTLE LONGER. PLEASE CAN YOU TAKE THIS INTO ACCOUNT WHEN SUBMITTING YOUR REQUEST AND MAKE SURE YOU LEAVE ENOUGH TIME.

 

Patient Access

Please click the Patient Access button below to order your repeat prescriptions.
 

What is Patient Access?

Patient Access is a service provided by EMIS (our clinical system) that allows you to access your practice online. Patient Access includes a number of optional features, including:

  • Checking, booking and cancelling appointments.
  • Checking your medication and ordering repeat medication.
  • Updating your contact information, including mobile phone number and email address.
  • Sending messages to your practice, so avoiding the need for a phone call for routine enquiries.

How do I register?

There are two ways of registering to use Patient Access, both accessible here https://patient.emisaccess.co.uk (click the "Register" button)

1. Register with a letter
You can register by firstly visiting your practice in person and requesting a registration letter which will enable you to set up a full account. This needs to be requested when you visit the practice and will require identification. Once you have the letter you can then enter the details from the letter into the registration form.

2. Register without a letter
You can also register for the service online without a letter. This process will check to see if your practice uses Patient Access and create a basic account that allows you to book an appointment. If you use this option, to get access to the complete features that your practice offers you will need to visit them in person and take ID with you.

Further help can be found here: http://patient.uservoice.com/knowledgebase

Frequently asked questions leaflet about online access
 

Information about online access to medical records - please visit the following website for more information:

http://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Pages/what_to_do.aspx

For information on illnesses and test results:

www.patient.info

www.labtestsonline.org.uk

From 28 March 2016 anyone over 16 will be also be able to put in a request to view their medical records online. In addition to the information in your summary care record (allergies, adverse reactions to medication, vaccinations, immunisations and prescriptions) you will also be able to see your coded medical history, showing diagnoses, procedures, as well as results of blood tests and investigations.
(We recommend that you refer to www.labtestsonline.org.uk to find out more about tests results, and www.patient.info to learn more about illnesses.)
 

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